Survey
Real zones, routes and frequencies, plus the complaint handling flow agreed with the department in charge. Without this step, the system is built on assumptions.
Per project
Waste services · A SmartLink module
Smart Waste Collection.
The planned route is compared with each vehicle's actual path. Your entity knows how much of the canton was covered, at what time and with what deviations. Citizens check their schedule, follow the vehicle on the map and report a critical spot from the browser.
Residents install nothing. Crews record evidence even with no signal.
The starting point
A service paid for every month that cannot be verified
Waste collection is one of the most visible municipal services and leaves little evidence. When a resident complains that the truck did not come, the entity has nothing to answer with: a paper route sheet, a driver who says it did pass and no record to settle the dispute. Without that evidence, a collection fee cannot be sustained, source separation cannot be justified and an oversight body cannot be answered.
No download, from any phone
Access is a web address. Requiring an app download just to know when the collector passes leaves part of the population out.
The schedule, by address
Day, time slot and waste type that apply to the registered address.
The vehicle on the map
Live tracking of the vehicle assigned to that route, with the time of its last report.
Proximity notice
When the vehicle approaches the registered point, within the radius your entity defines per zone.
Delay notice
If the route has not started or is running late, the notice goes out anyway and prevents waste being put out for nothing.
Critical point report
A photo and a location are enough to open the case. Residents can see what state it ended in.
The preferred channel
Notices by messaging, email or browser notification, and also for those without a smartphone.
The whole service operation in a single panel
Your entity manages zones, routes and frequencies, with effective dates. Changing the layout of a zone is an edit in the panel, not a request to the provider.
Zones and routes with effective dates
Every boundary change is dated, and history is not lost when the service is reorganized.
Frequencies by day and time slot
Including waste type, which is what makes separate collection possible.
Daily assignment
Route, vehicle and driver by date, the record that later backs up any complaint.
Report handling
Each critical point with a status, an owner and a resolution. Reports about the same spot are consolidated into one case.
Crew evidence
Crews on the route record what they serviced with a photo and a location. It works without signal and syncs on reconnect.
Exportable reports
Coverage, punctuality and cases, ready for the accountability report.
Planned against executed
The indicator that compares what was driven with what was planned
Each shift leaves a measured execution: what percentage of the route was covered, at what time it passed each stretch, what was skipped and which complaints were handled. That comparison is what an authority can show month after month.
Coverage measured, not declared.
Coverage by route and neighborhood
Punctuality by time slot
Deviations and skipped stretches
Cases opened and resolved
Recurring critical points
In phases, and each phase delivers something that works
A small municipality does not need to buy everything in the first year. The scope is agreed with your entity before writing the first line, based on the real zones and routes of your canton.
Go live
Your entity's panel, citizen portal with schedule and live tracking, schedule and proximity alerts, critical-spot reporting and crew evidence.
Fine measurement
Arrival estimates based on the history of each stretch, automatic classification of report photos and a publishable compliance dashboard.
Weighing, container fill sensors and dynamic routing remain a conditional phase: they depend on third-party equipment and are quoted separately, never inside the base scope.
Data protection
A resident's collection point is their home
And it is treated as such from the design. No ID number or name is requested to receive an alert, the phone number is recorded only if the citizen chooses that channel, and unsubscribing is immediate. Your entity accesses information aggregated by neighborhood, not a map of who lives where. Faces and license plates are blurred in report photos before they enter the panel, and no facial recognition is applied at any point in the process. All in line with Ecuador's Organic Law on Personal Data Protection.
For whoever answers for the district's waste service
- Municipalities and local governments
- Public waste utilities
- Municipal associations
- Service concessionaires
- Environmental management departments
- Sanitation departments
Let's make waste collection in your canton verifiable.
Tell us how many collection vehicles your entity has and how many routes it runs. We reply on WhatsApp, with no forms.
- Complies with the LOPDP
- 14 years in Ecuador
- 100% own technology